Lifecycle marketing

Lifecycle marketing

Lifecycle marketing

How DMARC blocks spammers from hijacking your domain

Joey Lee

December 2, 2025

Illustration of an overflowing, cracked mailbox filled with envelopes, symbolizing email overload and unsecured domains.
Illustration of an overflowing, cracked mailbox filled with envelopes, symbolizing email overload and unsecured domains.
Illustration of an overflowing, cracked mailbox filled with envelopes, symbolizing email overload and unsecured domains.

Protecting your domain is one of the most important steps in lifecycle marketing. As inbox providers tighten their rules and spam tactics evolve, your brand’s reputation becomes a primary asset. DMARC is one of the strongest tools available. It verifies that every message claiming to come from your domain is actually yours. When configured correctly, it blocks spammers from hijacking your domain and keeps your email program healthy.

Why domain protection matters for lifecycle marketing

Email deliverability drives every stage of the customer journey. Inbox placement affects onboarding, product education, conversions, retention, and reactivation. But legitimate email programs face more risk than ever. Spoofing attempts increased by more than 60 percent in the last two years, according to Google.

A single spoofed campaign can trigger spam complaints, reduce engagement, or get your domain flagged by mailbox providers. If your domain reputation drops, your triggered messages, onboarding flows, and promotional sends can miss the inbox. Even the best lifecycle strategy cannot perform without strong authentication.

DMARC builds on SPF and DKIM and gives domain owners control over who can send emails using their domain. It works by telling inbox providers what to do if an email fails authentication checks. The policy can be set to monitor, quarantine, or reject suspicious messages.

When DMARC is enforced at a reject policy, unauthorized senders cannot spoof your domain. Providers block those messages before they reach the inbox. For lifecycle teams, this offers two key protections:

  • It stops brand impersonation and protects customers during critical journeys like account creation, password resets, post purchase updates, or subscription reminders.

  • It prevents malicious activity from damaging your sender reputation, which keeps engagement signals strong and supports inbox placement.

Gmail’s new requirements affect DMARC

Gmail’s updated sender standards require bulk senders of more than 5,000 messages per day to have emails properly authenticated with SPF, DKIM, and DMARC. This means that for any brand running high volume lifecycle sends or marketing campaigns, DMARC is no longer optional. If your DMARC policy is missing, misaligned, or set only to “monitor,” you risk filtering or rejection of your messages. Among Gmail’s other requirements, such as one click unsubscribe and keeping spam complaints under 0.1 percent, authentication is foundational. In practice, this accelerates the need for lifecycle teams to move DMARC from “monitor” to “reject,” ensuring alignment and full enforcement so you meet Gmail’s stricter thresholds and maintain inbox placement.

How DMARC improves deliverability and brand trust

With stronger authentication, mailbox providers trust your domain more. This leads to more consistent inbox placement, especially for high value automated flows. Brands with enforced DMARC policies often see better domain reputation stability because they eliminate external noise caused by spoofing attempts.

DMARC also improves customer trust. When recipients see consistent authentication and fewer suspicious messages claiming to be from your brand, they are more likely to open and engage. That engagement reinforces positive signals to providers.

Steps to implement DMARC correctly

Many brands set up DMARC but never fully enforce it. A strong implementation requires alignment between marketing, engineering, and security teams.

Here are the core steps:

  1. Publish a DMARC record at p=none to begin monitoring.

  2. Review reports to identify legitimate platforms and unauthorized sources.

  3. Align SPF and DKIM for every platform sending on your behalf, which typically includes your Email Service Provider and your internal email provider.

  4. Gradually move from monitoring to quarantine.

  5. Shift to a reject policy once all legitimate services authenticate correctly.

  6. Continuously monitor reports to maintain alignment as your tool stack changes.

This process not only blocks spoofers but also gives lifecycle teams full visibility into who is using the domain to send email.

What happens if brands ignore DMARC

Without DMARC, anyone can spoof your domain. Spammers frequently target brands that send high volume promotional and lifecycle emails. A successful spoofing incident can lead to phishing, compromised accounts, customer complaints, and domain reputation damage.

A well known example of third party domain hijacking is the series of large scale phishing attacks that spoofed PayPal and Apple domains. Attackers sent messages that looked identical to legitimate account alerts and payment notifications, using forged From addresses that matched the brands’ real domains. Before strict DMARC enforcement became common, many of these messages reached inboxes and resulted in account compromise and financial loss. These incidents pushed major senders to adopt strong DMARC reject policies, which now prevent unauthorized parties from sending on their behalf.

Ignoring DMARC also puts you out of compliance with current Gmail and Yahoo requirements for bulk senders. These providers expect authentication best practices and apply stricter filtering to domains without proper protection.

What DMARC reports really show

While DMARC is best known for preventing spoofing, one of its most powerful benefits is visibility. Before you can stop bad actors, you need to see what’s actually happening with your domain, and DMARC reports are often the first place brands discover issues they didn’t even know existed.

A real-world case shared by a sender dealing with domain spoofing illustrates this perfectly. When he enabled DMARC with a p=none policy, the daily XML reports immediately surfaced the unauthorized sources sending email as his domain. The reports showed:

  • Exactly which servers were impersonating his domain

  • The volume of fraudulent traffic being sent

  • Which mail streams were failing authentication

  • A safe path forward to tighten enforcement without risking legitimate email

With this visibility, he was able to confidently move from p=none → p=quarantine, instructing mailbox providers to automatically filter out messages that didn’t come from approved senders. As soon as quarantine was enabled, the attack stopped because inboxes no longer accepted mail from those spoofing sources.

This is the practical reality of DMARC: you gain insight first, and control second. And for many brands, that first DMARC report becomes the moment they finally understand how exposed their domain was before authentication was in place.

DMARC is now a must have for lifecycle teams

In lifecycle marketing, protecting the domain means protecting the customer experience. Your onboarding emails, cart reminders, subscription notifications, and winback sequences rely on reliable deliverability. DMARC gives you control, security, and clarity. It blocks spammers from hijacking your domain and keeps your messages where they belong: the inbox.

If you want help implementing DMARC or aligning your authentication setup with mailbox provider requirements, our team at Scalero can guide you through the process.